Leadship Tip of the Week #85
ADAPTED FROM HBR
If you want people at work to trust and respect you, regardless of your title or authority, pay attention to your body language.
How you stand, sit, and speak all affect whether people are open to being influenced by you. For example, standing up straight with your shoulders back helps you come across as confident and commanding, while slouching and looking down at your feet have the opposite effect.
When meeting with someone you don’t know well, keep your arms uncrossed, your hands by your sides, and your torso open and pointed at the other person. This sends the message that you are open and trustworthy.
And try pitching your voice a little lower than you normally would, to connote power. This can counteract the effect of nervousness, which tends to push the tone of your voice higher.
Adapted from “How to Increase Your Influence at Work,” by Rebecca Knight
Be Be a better you
This week you answered a customer query and solved her problem. You responded to every email, tweaked your resume and made your case well in the last meeting. You ticked off the things on your to-do list, had a look at your numbers and made solid plans for the weeks ahead. And that’s exactly what your competitors did too.
We spend a lot of our time doing the busy work of trying to gain an advantage in an attempt to compete and win. It turns out that the most sustainable path to significance is to do the things that the competition would never dream of doing—the things that only you would do.
You don’t need to compete when you know who you are.
what applies for corporate brands, also applies for our personal brand
Be a better you rather than a worse them.
“advanced technology is indistinguishable from magic”
Data Pulse #7
My god-daughter Rose Bolcato has just visited Disneyland Paris for her Birthday weekend over Easter. she loves the magic that is Disney. Disney is the place to take your kids ( both small and grown up ones like me). The Disney brand is all about “Magic” and it’s critical to tell that story consistently.
Disney has invested heavily in its new ‘MagicBand’ technology that delivers an enhanced, data-driven experience for guests at Disney World.
The MagicBand, containing an RFID chip and a radio, connects visitors to a network of sensors around the park. The band allows guests to open hotel doors without a key, enter theme parks, use FastPasses for rides, and make purchases without a card.
The only information stored in the band is an identifier – all other data is stored remotely in the cloud. The MagicBands, sensors and supporting systems generate a rich stream of live data: who is visiting which parks, which routes they use, which rides they are visit, when they visit, queue lengths, food purchased, meal times, shows attended, gifts bought, bathroom stops, time spent in hotel rooms and more. This information allows Disney’s analytics team to make data-driven decisions to optimise the park experience so that visitors have a longer, more enjoyable stay – and spend more while they are there.