Keep Improving your Emotional Intelligence


Keep Improving Your Emotional Intelligence

with a Specific, Feedback-Based Plan

Leadership Tip of Week #102

adapted from HBR

It’s not always obvious how to improve your emotional intelligence skills, especially because we often don’t know how others perceive us.

To figure out where you can improve, start with a reality check:

1. What are the major differences between how you see yourself and how others see you? You can get this kind of feedback from a 360-degree assessment, a coach, or a skilled manager.

2. Consider your goals. Do you want to eventually take on a leadership position? Be a better team member? Consider how your ambitions match up with the skills that others think you need to improve.

3. Identify specific actions that you’ll take to improve those skills. Working on becoming a better listener? You might decide that when you’re talking with someone, you won’t reply until you’ve taken the time to pause and check that you understand what they said.

Whatever skill you decide to improve, use every opportunity to practice it, no matter how small.

Adapted from “Boost Your Emotional Intelligence with These 3 Questions,” by Daniel Goleman and Michele Nevarez

Author: Andrew Mann

Managing Partner at NorthBailey. Having had senior marketing & insight roles at Tesco, Sainsbury's, Asda, Coop and M&S, I'm now using my experience & network to solve strategic marketing problems for NorthBailey clients

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